Customer News

BABLOCK HYTHE PARK MANAGER – 22/12/2025

We are pleased to announce we have a new park manager at Bablock Hythe, Callum Young, who started last week. Callum has a number of years experience working at holiday parks, including working for us previously at one of our south coast parks. We hope everyone can give Callum and his partner Vanessa a warm welcome to the park when it reopens in the New Year. We would also like to thank Sean for all the work he did as the temporary Bablock Hythe park manager over the last few months.

CHRISTMAS HOLIDAYS – OFFICE HOURS

We would like to wish a Merry Christmas and Happy New Year to all our customers.

Please note that our offices will be closed from 25th Dec to 1st Jan.

BABLOCK HYTHE – RIVER LEVELS – 18/12/25

Due to all the recent rain, the river level is currently high. If the rain continues, the park is likely to flood, and will then be closed to all visitors.

As per usual, the flooding is controlled by the locks upstream and downstream to manage the flow of water through Oxford, the park staff are on hand to monitor the situation, and we do not expect any caravans to be damaged.

HIRE CARAVAN BOOKINGS FOR 2026 SEASON

Our hire caravan prices are now up on our web site and our head office phone line 01243 514433 (9am – 5.30pm Mon to Fri) is open to take bookings for the 2026 season. The following discounts are available:

  • 10% discount off any booking of 2 CONSECUTIVE WEEKS OR MORE (maximum 4 weeks), or
  • 10% discount off for FRIENDS & FAMILY of a caravan owner on one of our parks who wants their friends/family to come and stay on their park, or
  • 10% discount off for all our CARAVAN OWNERS wishing to stay one of our other parks.

These discounts are available at the following parks:

THIRKLEBY HALL – TELEPHONE PROBLEMS – 24/11/25

The park office landline is currently not working, and we are waiting for BT to come out and fix it. The park mobile was not working for a few days, but is now working and you can call Stephen on 07799 641815. If you are not able to contact the park staff, you can message us at head office using the Contact Us page on our web site, and we will pass your message on to them.

SEASONAL CUSTOMERS – ELECTRIC BILLS/REFUNDS – 05/11/25

The end of season electric bills/refunds for seasonal customers at Grey Tower and Tollerton will hopefully be posted out by the end of this week. The bills/refunds for Thirkleby Hall seasonal customers will be posted out next week.

BABLOCK HYTHE – ELECTRICAL WORK – 05/11/25

We are currently doing work on the electric systems on the park, and different parts of the park will be switched off over the next few weeks.

PARK VISITS DURING CLOSED WINTER PERIOD – 01/11/25

Please remember that caravans cannot be used on parks that are closed for the winter. Owners are permitted to make occasional visits to check on their caravans. But all winter visits must be requested in advance by calling the Park Manager to ask for permission to visit. He will ask you why you are visiting and agree a suitable time. Visits should be short. If the request is inconvenient or unreasonable, the Park Manager can refuse the request.

SEASONAL PITCH RENEWAL LETTERS – 09/10/25

The renewal letters for seasonal touring caravan owners at Grey Tower, Tollerton and Thirkleby Hall were posted out today, offering you the chance to renew your seasonal pitches for the 2026 season.

If you do not wish to keep your pitch next year, please let us know as soon as possible, so we can offer it to the next person on the waiting list.

BABLOCK HYTHE – STAFFING UPDATE – 27/09/25

The previous Park Manager Paul is no longer employed by the company, has left the park, and will not be returning. We are currently recruiting for a new Park Manager. In the meantime, Sean has come up from Itchenor to help keep the park running as smoothly as possible until we find a suitable new Manager. Sean has the park mobile and is monitoring the park emails.

TREETOPS – PLANNED ELECTRICITY OUTAGE ON 1ST OCTOBER – 13/09/25

We have been notified that the electricity supply to Treetops will be turned off from 9am to 4pm on Wednesday 1st October to enable the power company to prune some trees close to the power lines.

STATIC CARAVAN INSURANCE – 11/09/25

To help improve the competitiveness of the static caravan insurance quotes provided by our recommended insurance agent, we have now invited an additional insurance company to provide insurance quotes for static caravans on the following parks: Thirkleby Hall, Tollerton, Bablock Hythe, Itchenor, Grey Tower, Littondale, Treetops.

From today, static caravan owners can insure their caravans with either GoldPark or Compass.

If you are already with GoldPark, you should receive your renewal quote in October. But we have not given out any customer contact details to Compass. So if you want to get a quote from them, you will need to contact Compass directly on 0344 274 0277.

You are still permitted to use another insurance company. But as before, you will need to send us a copy of the certificate and pay a £36 admin fee.

ALL PARKS – 2026 SEASON RENEWAL LETTERS – 04/09/25

It’s that time of year again already, and we are in the process of preparing the renewal letters for all our static and seasonal customers for the 2026 season, and will be posting them out to your home addresses over the coming weeks.

If you have moved since last year and not given us your new address, please use the Change of Address Form to provide us with your new address and/or contact details.

GREY TOWER – STORAGE RENEWALS – 22/08/25

The Grey Tower Storage Renewal letters were posted out on 22/08/25. If you wish to renew, please sign the form and make your payment for the first 6 months of storage by 15th September. Then set a reminder on your phone to pay the next six months of storage by 15th March.

BABLOCK HYTHE – HOSE PIPE BAN – 17/07/25

Thames Water have announced a hosepipe ban from 22nd July until further notice, to help conserve water supplies. Please do not use a hose pipe to water plants and gardens, clean cars or caravans, or for any other purpose (except an emergency).

HIRE CARAVAN DISCOUNT OFFERS

The following discount offers are available on our hire caravans:

  • 10% discount off all LAST MINUTE hire caravans booked within 10 days of the arrival date, or
  • 10% discount off any booking of 2 WEEKS OR MORE (maximum 4 weeks), or
  • 10% discount off for FRIENDS & FAMILY of a caravan owner on one of our parks who wants their friends/family to come and stay on their park, or
  • 20% discount off for all our CARAVAN OWNERS wishing to stay one of our other parks.

These discounts are available at the following parks:

Our weekly prices are displayed on the relevant page for each park on our web site.

Please call our head office on 01243 514433 (9am – 5.30pm Mon to Fri) to check availability and book.

BABLOCK HYTHE – SCHEDULED POWER CUT ON 17 JUNE

Scottish & Southern Electricity Networks have notified us that they will be turning off the power supply to the park on Tuesday 17th June from 9am to 4pm, while they do work on their network. If you wish to find out more, or object, you can call them on 0800 072 7282 and quote reference 238875.

BABLOCK HYTHE PARK OPENING ON TUE 1st APRIL

The sun is shining and the gates will be open at 9am on Tuesday 1st April and we would like to welcome all our Bablock Hythe customers back for the summer season!

Please remember that all caravan owners are required to have their gas boilers checked by a qualified LPG gas engineer every year. We are concerned that some owners may be using unqualified gas engineers. Please make sure your engineer gives you a gas safety certificate, and then give a copy to the Park Manager. If the engineer does not produce a gas safety certificate, it suggests they may not be qualified to do gas work on static caravans. The Park Manager can give you the names of two qualified LPG gas engineers that you can use.

ELECTRICITY UNIT PRICES FOR 2025 SEASON – 25/03/25

We have managed to get the electricity contracts for all our parks to expire at the same time, which enabled us to negotiate with our suppliers as a group to get the best rates available for the 2025 season.

The new electricity unit rates will be approximately 22p – 26p per KWh depending on the location of the park.

This will be a relief for parks who were previously fixed on a higher rate, but unfortunately the parks who were lucky enough to be fixed on extremely low rates will now experience a relatively large price increase.

Please note the Treetops unit rate may be slightly higher than 26p per unit due to the complicated supply infrastructure on the park, which we are hoping to improve in the future.

BABLOCK HYTHE – WINTER VISITS IN MARCH – 04/03/25

As promised, we will now be relaxing the rules for winter visits for caravan and boat owners at Bablock Hythe. For the rest of March, the park gates will be open on Fridays and Saturday between 10am and 4pm allowing owners to visit without needing to book in advance. We are also relaxing the one hour rule, to allow you more time to work on your caravans and gardens to get them ready for the official park opening day on 1st April, so you can stay for longer. Please be off the park by 4pm and do not drive on the grass.

As per usual, if the river levels rise, we may need to suspend visits. The weather forecast is relatively dry for the next two weeks, so hopefully everything will be ok. But if it starts raining heavily, watch this space for updates!

PARKS REOPENING ON 1st MARCH 

Hello and welcome back to all our caravan owners at our Thirkleby Hall, Tollerton, Northcliffe & Seaview, Elliotts, Itchenor and Grey Tower parks which are re-opening on 1st March. The gates will be open at 9am. We hope you all have a good summer season.

As the 1st March is a Saturday, we are expecting slightly more people to visit than usual. If you have paid us for the optional winter drain down, please let your Park Manager know in advance when you are aiming to return, so he can reconnect the caravan. Due to the busy workload at this time, he will ideally need 5 days notice.

BABLOCK HYTHE – MOORINGS RENEWAL LETTERS – 13/02/2025

The Bablock Hythe boat and fishing moorings renewal letters for the 2025 season will be posted out today, so you should get them shortly. Please sign the blue application form and return it to us, and make your payment by 14th March.

If you do not wish to renew, please send us a letter or email to notify us, and remember that your boat will need to be removed from the park by 31st March.

IMPORTANT NOTICE FOR ALL PARKS – MORCO WATER HEATER RECALL NOTICE – 21/01/25

Morco supplies boilers and water heaters to many of the UKs caravan manufacturers and have issued an urgent safety recall notice for the following water heater models – Primo 6 (MP6), Primo 11 (MP11), EUP 6  & EUP 11 – as they have identified a problem which could cause a gas leak to occur. These water heaters were produced from 2018 onwards and are generally installed in caravans which do not have central heating.

Please check your water heater. If you have one of these models, you are instructed to turn off the gas supply to the water heater immediately and not to use it. Then contact Morco to let them know if you want a replacement water heater or a £360 refund (so you can buy your own replacement water heater).

At this point we do not know how quickly they will provide replacements units, or pay the refund.

For more information on the issue, how to identify your water heater model type, and to request a replacement water heater or a refund, please visit the Morco web site.

TOLLERTON & THIRKLEBY HALL – YORK TO THIRSK BUS ROUTE – 20/01/25

The local York to Thirsk bus route via Tollerton has been taken over by TransDevBus. More information, including timetables is provided on the TransDevBus web site.

HIRE CARAVAN BOOKINGS FOR 2025 SEASON – 02/12/24

The new hire caravan prices for 2025 for Thirkleby Hall, Bablock Hythe, Elliotts, Itchenor and Grey Tower have now been set, and are displayed on our web site, on the page for each park.

Two changes this year…

To simplify the admin process, all hire caravan bookings must now be paid for in full in advance. Our cancellation/refund policy remains the same. If you cancel more than 4 weeks before the arrival date, we will keep a £100 admin fee for each week booked and the remaining balance will be refunded to you. If you cancel less than 4 weeks before the arrival date, we will we will keep a £100 admin fee for each week booked and the remaining balance will only be returned to you if we are able to rebook the cancelled weeks.

At Bablock Hythe we now have four hire caravans. Two caravans can be booked from Saturday to Saturday. Two caravans can be booked from Friday to Friday.

SEASONAL CUSTOMERS – FINAL ELECTRIC BILLS/REFUNDS – 07/11/24

The end of season electricity bills/refunds for Grey Tower, Tollerton and Thirkleby Hall will be posted out 07/11/24.

OLD HEAD OFFICE VIRGIN EMAIL ACCOUNT TO BE DELETED – 02/11/24

A few of our long time customers are still sending emails to our old head office virgin email address companyname@virgin.net. We stopped using this email address in 2020, though we continued to have access to it and checked it on an occasional basis. However, Virgin have now notified us that they will delete the account in two weeks time, and then we will not receive any messages sent to it, and you may not receive an “email undelivered” message to let you know we didn’t get it.

I can’t display our current head office email address here, as spam robots will copy it and send us endless junk. But the address is printed on all our correspondence. If you can’t find it, you can message us via our Contact Us page, and then you will get our email address when we reply.

END OF SEASON & WINTER VISITS – 31/10/24

We hope you all had a good year!

Today is sadly the last day of the season for Bablock Hythe, Elliotts, Itchenor, Treetops and Grey Tower, and caravan owners are asked to leave the park by 4pm.

As per usual, caravans cannot be used during the winter closed period. Occasional short visits to inspect your caravans are permitted, for example after a storm, flood, snow, freeze, etc. All visits during the winter closed period must be booked in advance with the Park Manager, except at Bablock Hythe where we are trying a new arrangement…

Bablock Hythe Winter Visits – At Bablock Hythe we have some winter projects scheduled that will require us to turn off the electrics to the entire park, and have temporary cables running across the road to feed Thameside and the office. We also have a lot of caravan moves to do that will block the park road. To manage the winter visit process while this work is going on, the gates will be open from 10am to 4pm every Friday and caravan owners will be able to visit their caravans for 1 hour on a Friday between these times without requiring permission in advance. Visits on other days can be requested in advance, but are likely to be refused if they are not essential. This arrangement is an experiment. If it does not work, we will change it. If there is heavy rain and a risk of flooding, all visits will be suspended. So you are advised to always check this space before leaving home.

Winter visit rules for Bablock Hythe may be relaxed in March, to help caravan owners get ready for the 2025 season and make up for the fact that Bablock has a short season. We will post a message here nearer the time.

Itchenor Winter Licence – An optional winter licence is available for caravan owners at Itchenor that permits use at weekends between November and January plus Christmas & New Year. Copies of the application form are available in the park office.

WELCOME TO TREETOPS CARAVAN PARK – 11/10/24

Welcome to all the caravan owners of Treetops Caravan Park which has joined our group today!

Drummond Pratt, one of the group directors, and Scott Drummie, our new park manager for Treetops, will be at the park on Saturday 12 October to meet our new customers.

Please look around our web site to find out more about our group and our other parks.

GREY TOWER & TOLLERTON – NEW BANK DETAILS – 07/10/24

The bank account number for bank transfer payments for all static and seasonal caravan customers at Grey Tower and Tollerton has changed. The new bank account number has been provided on the renewal documents posted to you recently.

ITCHENOR – WINTER LICENCE – 26/09/24

The Itchenor optional winter use licence form is now ready. The winter licence will cost £570 including VAT. Copies of the form can be collected from the park office from Friday 27th Sep.

SEASONAL TOURER RENEWALS FOR 2025 SEASON – 25/09/24

The 2025 season renewal letters for Seasonal Tourer customers at Grey Tower, Thirkleby Hall and Tollerton will be posted out this week.

Please return your signed form and pay the deposit to reserve your pitch by the end of October. Or let us know if you do not wish to keep your seasonal pitch, so we can offer it to a customer on our waiting list.

The end of season electric bills/refunds will be posted out in November.

STATIC CARAVAN RENEWALS FOR 2025 SEASON – 10/09/24

The 2025 season renewal letters for all static caravan owners at Itchenor, Grey Tower and Tollerton will be posted out on 11/09/24. The renewal letters for Thirkleby Hall, Bablock Hythe and Elliotts should be posted out by the end of the week.

We try to keep our renewal paperwork as simple as possible, but it can be confusing for new customers. If you need any help, please call us at head office on 01243 514433. The office is staffed from 9am to 5.30pm Mon to Fri, excluding lunch from 1-2pm.

ALL PARKS – CASH PAYMENTS – MAXIMUM £1,000 – 09/09/24

Due to the difficulty counting sticky plastic notes accurately, the risk of having cash stored in the office on the park for longer because most of the local bank branches have closed and because Barclays are now charging us more to process cash deposits than any other type of payment method, we will now be limiting all cash payments to a £1,000 maximum. Larger payments can be made by cheque or by bank transfer.

ALL PARKS – STATIC CARAVAN RENEWAL LETTERS – 24/08/24

We are just starting the work at head office to prepare the static caravan renewal letters, inviting you to renew your static caravan pitch for the 2025 season. The letters will hopefully be printed and posted out within the next four weeks.

If your address has changed during this season, and you have not notified us, please use this Change of Address Form to tell us, so your renewal letter is posted to the correct address.

LITTONDALE PARK MANAGER – 25/07/24

Emily McLaughlin has accepted the park manager position at Littondale. She will be getting the manager’s accommodation ready over the rest of the summer, and plans to move into the accommodation as a live-in manager when it has been refurbished, hopefully later in the autumn. We wish her success in her new role.

GREY TOWER & TOLLERTON – NEW BANK DETAILS – 09/07/24

We now have a new bank account for all Grey Tower and Tollerton customers to use to make payments by bank transfer. The new account details will be provided on your 2025 season renewal letters that will be posted out in September. If you need the details before that, you can ask your Park Manager on the park.

WELCOME TO NORTHCLIFFE & SEAVIEW HOLIDAY PARKS – 06/07/24

Welcome to all the caravan owners, seasonal tourers and holiday hire customers of Northcliffe & Seaview Holiday Parks, which has now joined our group.

We plan to maintain the same high standards as the Martin family, and so we hope this should be a calm and peaceful change of park management for all the Northcliffe & Seaview customers. All the holiday hire bookings have passed over to us which are all still valid. Similarly all the pitch licences and tourer licences are all still valid and ongoing.

Drummond Pratt, one of the group directors, and Tony Knowles, the general park manager for the group, will be at Northcliffe on Saturday 6th July if customers want to meet us.

Please note the new park mobile is 07386 696862

Please look around our web site to find out more about our group and our other parks.

WELCOME TO LITTONDALE COUNTRY & LEISURE PARK – 31/05/24

Welcome to all the caravan owners, seasonal tourers and glamping pod hire customers of Littondale Country & Leisure Park, which has joined our group today!

We plan to maintain the same high standards as Park Leisure and Park Holidays, and so we hope this should be a calm and peaceful change of park management for all the Littondale customers. Park Holidays have passed over all their bookings for the pod hire which are all still valid. Similarly all the pitch licences and tourer licences are all still valid and ongoing.

Drummond Pratt, one of the group directors, and Tony Knowles, the general park manager for the group, will be at Littondale on Friday 31st & Saturday 31st May to meet the staff and customers.

Please look around our web site to find out more about our group and our other parks.

GREY TOWER – NEW HIRE CARAVANS FOR 2024 SEASON

From May 2024 we will have two new hire caravans available at our seaside Grey Tower park at Pevensey Bay in East Sussex. Both caravans are brand new, have two bedrooms, double glazing and central heating. Dogs are permitted on one of them. The other will be kept dog free. The caravans can be hired for weekly holidays from Saturday to Saturday. Prices are displayed on our Grey Tower page. Call our head office on 01243 514433 to check availability and book.

A family business specialising in small, friendly and picturesque caravan parks.

We have nine holiday caravan parks in the UK and we offer – static holiday caravans for sale on all our parks – holiday caravans for hire on most of our parks – touring and camping on some of our parks:

Bablock Hythe (Oxfordshire)

Elliotts (Hampshire)

Grey Tower (East Sussex)

Itchenor (West Sussex)

Littondale (North Yorkshire)

Northcliffe & Seaview (Yorkshire Coast)

Thirkleby (North Yorkshire)

Tollerton (North Yorkshire)

Treetops (Dorset)

We also have one residential caravan park:

Thameside (Oxfordshire)

Green Wood Parks

Contact Us

Data Privacy Policy

Site Map