Customer News

HIRE CARAVAN BOOKINGS FOR 2024 SEASON – 01/12/23

Today we opened our phone lines for hire caravan bookings for the 2024 season, for Thirkleby Hall, Bablock Hythe, Itchenor and Elliotts.

Unfortunately, we are upgrading our hire booking system and it is not quite finished in time, so we are unable to make the bookings. But you can call us at head office on 01243 514433 to give us your name and phone number. We are compiling a list, and we will then call everyone back in the order they contacted us, as soon as our hire booking system is fully operational.

Tollerton hire bookings are handled by Hoseasons.

SEASONAL ELECTRIC DEPOSIT REFUNDS – 09/11/23

The Grey Tower seasonal customers electric deposit refunds were posted out 08/11/23.
The Tollerton seasonal customers electric deposit refunds were posted out 09/11/23.
The Thirkleby Hall seasonal customers electric deposit refunds will be posted out shortly.

BABLOCK HYTHE – RIVER UPDATE – 06/11/23 9.30am

Due to the recent rainfall associated with storm Ciaran, the water levels have risen on to the park, and the park is now closed due to flooding. Caravan owners cannot enter the park for any reason. As per usual, the park staff will monitor the situation, and we do not expect any caravans to be damaged.

BABLOCK HYTHE – 2024 SEASON START DATE

We are pleased to confirm that due to the early Easter next year, we will be aiming to open Bablock Hythe at 9am on Friday 29th March. Please check this message board for updates nearer the time.

ITCHENOR – OPTIONAL WINTER LICENCE – 04/10/23

This year the optional winter use licence will cost £552 including VAT, and allows caravans at Itchenor to be used in the winter for weekends from 9am Fri to 4pm Mon between 1st Nov and 31st Jan + the Christmas & New holiday period from 15th Dec to 2nd Jan. The park is closed in February. Copies of the Winter Licence form will be available from the park office from Friday 5th October. Completed forms should be returned with your payments by the end of October.

GREY TOWER – STORAGE RENEWAL LETTERS – 29/09/23

Sorry, we forgot to send out the Grey Tower storage renewal letters. They were posted out today, so they are a few weeks late, and the deadline for the first payment will be pushed back to mid October.

THIRKLEBY HALL – PARK MANAGER POSITION – 18/09/23

We are pleased to announce, following a successful trial period, that Chris Davis will take on the Park Manager role at Thirkleby Hall on a full time basis effective immediately.

2024 SEASON RENEWALS – 31/08/23

The head office staff are currently preparing the paperwork for the 2024 season. Here is the current plan of when we expect to post things out:

  • All static caravan renewal letters should be posted out by 20th September.
  • All seasonal pitch renewal letters for Thirkleby, Tollerton and Grey Tower should be posted out early October.
  • Customers on the seasonal waiting lists for Thirkleby, Tollerton and Grey Tower should be offered vacant pitches in November.
  • The head office phone line to start taking 2024 season hire caravan bookings for Thirkleby, Bablock, Itchenor and Elliotts, will open in December.
  • The Bablock Hythe Fishing/Mooring renewal letters will be posted out in Jan/Feb.

If you have changed your address and not informed us, please give us your new address using our Change Of Address Form so we can update our systems and send your renewal letter to the correct address.

THIRKLEBY, TOLLERTON & GREY TOWER – SEASONAL ELECTRIC BILLS – 31/08/23

The seasonal customers interim electricity bills for the period May to Aug will be posted out next week. Please pay by 17th Sep. As before, we will only bill customers who have used more than £50 of electricity. Everyone else will probably have used less than £150 of electricity by the end of the season, and so we will be able to deduct your end of season bill from your electricity deposit and refund you the remainder in November. If you do not receive a bill, but would like to check your usage, you can contact head office.

THIRKLEBY HALL – DRAINAGE WORKS – 04/09/23

We have a specialist drainage repair team working on the park from 4th September for several weeks, undertaking repair work to our drainage and sewage systems throughout the park. As this work is best done in the drier summer months, we are not able to delay the work until our closed winter period. We apologise for any disruption this work may cause, but it should result in improved land drainage.

THIRKLEBY HALL – CLUB – 23/08/23

The club is closed for the 2023 season. However, we are currently in discussions with one of our static caravan owners to renovate the club and reopen it for the 2024 season. Details have not been finalised, but that is the current plan.

THIRKLEBY HALL – KIDS FISHING RULES – 11/07/23

Due to recent reports of bad behaviour by unsupervised children around the fishing lake, we have now amended the fishing rules…

  • All children aged 13 – 16 wanting to fish without the supervision of an adult are required to visit the Park Manager with their Rod Fishing Licence. He will explain our fishing rules, and then take a picture and issue you wish an on site fishing permit. You will then be able to fish unsupervised.
  • All children aged 12 or less must be supervised by a responsible adult aged 17+.

THIRKLEBY HALL – STAFF CHANGES – 12/06/23

The current Park Manager Andrew Osborne will be leaving on 15/06/23. Our very experienced Park Assistant Chris Davis will be stepping in as interim acting Park Manager until the end of the season, with support from our Regional Manager Tony Knowles, to keep everything running smoothly.

SEASONAL CUSTOMERS ELECTRIC BILLS – 07/06/23

The first electric bills for Seasonal Customers at Thirkleby Hall, Tollerton, and Grey Tower for the period 01/03/23 to 26/05/23 will be posted out today.

To simplify the billing process, we are only sending out bills to seasonal customers who have used more than £50 of electricity in this period.  Payment should be made as soon as you receive your bill.

The remaining customers will receive one bill at the end of the season.  If you do not receive a bill, but would like to know how much electricity you have used, please call our Head Office on 01243 514433.

At the end of the season, any remaining money from your £150 electric deposit will be refunded back to you.

BELLING – GAS HOB SAFETY NOTICE – 27/04/23

Belling, the maker of kitchen appliances, have released a safety notice regarding Belling gas hobs installed in holiday homes and caravans manufactured after May 2019. A copy of the safety notice with a list of affected models and the Belling contact details can be viewed here.

Belling have informed us that these types of gas hobs should only have been installed in Willerby caravans. As we have not sold any new Willerby caravans since May 2019, we assume that none of our customers are affected. However, if you have any concerns regarding the gas hob in your caravan, please contact Belling for more information.

THIRKLEBY HALL – TOURING & CAMPING – 10/01/23

Due to the high demand for seasonal pitches at Thirkleby Hall, we are making all our 50 touring/camping pitches available for seasonal customers, and will not be offering any short stay touring or camping pitches at Thirkleby for the 2023 season. We apologise to any disappointed customers. Short stay touring and camping pitches can still be booked at our Tollerton park near York.

A family business specialising in small, friendly and picturesque caravan parks.

We currently have six holiday caravan parks in the UK and we offer – static holiday caravans for sale on all our parks – holiday caravans for hire on most of our parks – touring and camping on some of our parks:

Bablock Hythe (Oxfordshire)

Elliotts (Hampshire)

Grey Tower (East Sussex)

Itchenor (West Sussex)

Thirkleby (North Yorkshire)

Tollerton (North Yorkshire)

We also have one residential caravan park:

Thameside (Oxfordshire)

Green Wood Parks

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