SEASONAL TOURER ELECTRIC BILLS – 15/07/26

The mid season electricity bills for seasonal customers at Grey Tower, Tollerton and Thirkleby Hall will be posted out today, to all customers who have used more than £75 in the first half of the season. Please pay your bill by the end of July.

If you did not get a bill, but want to know how much electricity you have used, you can ask your Park Manager or call Head Office.

We will then take the final meter reading on the last day of the season on 31/10/26, and the final electric bills/refunds will be processed in November for the seasonal customers.

HIRE CARAVAN BOOKINGS FOR 2026 SEASON

We still have a few weeks available in our hire caravans in August, September and October. Please call our head office on 01243 514433 (9am – 5.00pm Mon to Fri) to check availability and book. The following discounts are available:

• 10% discount off any booking of 2 CONSECUTIVE WEEKS OR MORE (maximum 4 weeks), or
• 10% discount off for FRIENDS & FAMILY of a caravan owner on one of our parks who wants their friends/family to come and stay on their park, or
• 10% discount off for all our CARAVAN OWNERS wishing to stay one of our other parks.

These discounts are available at the following parks:

• Thirkleby Hall near Thirsk in North Yorkshire
• Littondale in Yorkshire Dales in North Yorkshire (Glamping Pods)
• Bablock Hythe on the river Thames near Oxford
• Elliotts on Hayling Island on South Coast
• Itchenor near Chichester in West Sussex
• Grey Tower near Eastbourne in East Sussex

Please note that we do not start taking bookings for the 2027 season until December.

STATIC CARAVAN INSURANCE – 11/09/25

To help improve the competitiveness of the static caravan insurance quotes provided by our recommended insurance agent, we have now invited an additional insurance company to provide insurance quotes for static caravans on the following parks: Thirkleby Hall, Tollerton, Bablock Hythe, Itchenor, Grey Tower, Littondale, Treetops.

From today, static caravan owners can insure their caravans with either GoldPark or Compass.

If you are already with GoldPark, you should receive your renewal quote in October. But we have not given out any customer contact details to Compass. So if you want to get a quote from them, you will need to contact Compass directly on 0344 274 0277.

You are still permitted to use another insurance company. But as before, you will need to send us a copy of the certificate and pay a £36 admin fee.

IMPORTANT NOTICE FOR ALL PARKS – MORCO WATER HEATER RECALL NOTICE – 21/01/25

Morco supplies boilers and water heaters to many of the UKs caravan manufacturers and have issued an urgent safety recall notice for the following water heater models – Primo 6 (MP6), Primo 11 (MP11), EUP 6  & EUP 11 – as they have identified a problem which could cause a gas leak to occur. These water heaters were produced from 2018 onwards and are generally installed in caravans which do not have central heating.

Please check your water heater. If you have one of these models, you are instructed to turn off the gas supply to the water heater immediately and not to use it. Then contact Morco to let them know if you want a replacement water heater or a £360 refund (so you can buy your own replacement water heater).

At this point we do not know how quickly they will provide replacements units, or pay the refund.

For more information on the issue, how to identify your water heater model type, and to request a replacement water heater or a refund, please visit the Morco web site.

ALL PARKS – CASH PAYMENTS – MAXIMUM £1,000 – 09/09/24

Due to the difficulty counting sticky plastic notes accurately, the risk of having cash stored in the office on the park for longer because most of the local bank branches have closed and because Barclays are now charging us more to process cash deposits than any other type of payment method, we will now be limiting all cash payments to a £1,000 maximum. Larger payments can be made by cheque or by bank transfer.